SCHEDULE YOUR CONSULTATION
CRISIS RESPONSE (IMMEDIATE NEED)
Phone: (404) 380-1079 *Available 24/7 for reputation emergencies
STRATEGIC PLANNING:
Schedule via the form on this page
GENERAL INQUIRIES
*Response within 4 hours during business days
Frequently Asked Questions
Answers to the reputation management questions we hear most from corporate leaders, public officials, entertainers, and authors.
How quickly can you respond when a reputation crisis hits?
Our Crisis Shield Method™ activates within 2 hours of your call, with initial containment strategies deployed within 6 hours. We maintain 24/7 availability because reputation threats don't follow business hours.
What's the difference between crisis management and proactive reputation management?
Crisis management is emergency response when something goes wrong. Proactive reputation management builds your authority and prevents crises before they happen. Most of our clients benefit from both - ongoing strategic positioning that makes them less vulnerable to attacks and rapid response when threats emerge.
How do you measure reputation management success?
We track both proactive metrics (media mentions, thought leadership placements, stakeholder sentiment) and crisis metrics (containment speed, narrative control, recovery timeline). Each client gets customized KPIs based on their specific goals and industry.
Do you guarantee results?
Yes. For crisis situations, if we don't contain the immediate threat within 24 hours of engagement, your first month is free. For proactive reputation building, we guarantee measurable improvements in your market positioning within 90 days or we'll extend our services at no additional cost.
